The Department of Labor invites all users to join a live training session and demonstration on Friday, July 24, 2026, from 1:00–2:30 p.m. EST. This session will cover key features and functions of the eFile and eServe system.

Register here: https://usdolevents.webex.com/weblink/register/r90e0b26d200d1055da2d505c110918a3

Please note: This session is view/listen only. Attendees will not be able to ask questions live during the webinar. All questions should be submitted to Contact | EFILE.DOL.GOV.

Topics covered:

• Managing your login account through login.gov
• Understanding the different types of users in the eFile and eServe system
• Setting up an organization, adding members, and joining existing organizations
• Understanding the Dashboard, including the unified view for cases, appeals, and staff access management
• Filing new appeals and new cases
• Searching for your cases and viewing case details
• Requesting access to cases (Attorney and Non-Attorney users)
• Delegating access to staff and understanding delegation requirements
• Filing into your cases (as an Attorney or Delegated user)
• Receiving, viewing, and reviewing served documents
• Legal Assistant/Paralegal functions, including: 
  • Performing eFiling tasks on behalf of an attorney
  • Submitting access requests, filing new cases/appeals, submitting filings, and receiving eService
• How to get help and support

Common Questions (FAQ):

• Non-Attorney users accidentally listed as Parties with Access (Attorney role)
• No attorney options appearing in the dropdown list
• Delegating and removing delegated access
• Searching Office of Administrative Law Judges (OALJ) cases
• New appeal pending action in the Employees' Compensation Appeals Board (ECAB) system – "Second Signature Is Required"