Welcome to the training video on the main dashboard of the eFile and eServe system
Login to your account and you will be presented with the main dashboard.
The dashboard has different tiles to access various agencies
The eFile and eServe with the Administrative Review Board (ARB)
The eFile and eServe with the Benefits Review Board (BRB)
The eFile and eServe with the Employee’s Compensation Appeals Board (ECAB)
The eFile and eServe with the Office of the Administrative Law Judges (OALJ) or Board of Alien Labor Certifications Appeals (BALCA)
The dashboard also contains the “My Account” tile used to access the “My Profile” and “My Organization” pages.
The main menu in the dashboard has quick links to each of these
The “Dashboard” dropdown has quick links to the agencies dashboards
The “My Account” dropdown has quick links to the user profile and organization pages
The “Support” dropdown has quick links to FAQs, Video Tutorials, User Guides, and Contact
Click on the “Contact” link to load the Contact page that allows users to contact the support staff in case they encounter problems on the site.
Enter the details on the form
Select the user type
And Area of the Site where assistance is needed
The operation that needs assistance
Enter the questions and comments
And click “Submit”
The support staff will get back to you with the response.
Thank you for watching the video tutorial on the main dashboard.
For more help, visit the support menu on the dashboard.